Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
Overview
Chi Ho Limited operates the online bag store published at bundlezwtv.com. This Privacy Policy describes exactly which information Chi Ho Limited collects, the purposes for which that information is used, the parties with whom it is shared, and the choices available to you. This policy applies to every visitor, registered account holder, and purchaser who interacts with bundlezwtv.com. By browsing the store or submitting an order, you accept the practices set out in this document.
Information You Provide Directly
Chi Ho Limited collects the information you enter into order forms, account forms, and contact forms on bundlezwtv.com. This information consists of your full name, email address, shipping address, billing address, telephone number, order contents, delivery preferences, and any message you send to the customer support team. When you create an account, Chi Ho Limited stores your login credentials and your saved addresses. When you submit a product review, Chi Ho Limited stores the review text and the display name you attach to it.
Payment Processing
All payment transactions on bundlezwtv.com are processed by third-party payment gateways. Chi Ho Limited does not collect, does not receive, does not store, and does not process full credit card numbers, card expiration dates, or card security codes. Those elements are transmitted directly from your browser to the payment gateway, which handles authorization and settlement. Chi Ho Limited receives only the payment status of your order and a transaction identifier issued by the gateway. Refund operations are executed by the same gateway. If you contact customer support about a payment, Chi Ho Limited will never request your full card number, expiration date, or security code.
Information Collected Automatically
When you access bundlezwtv.com, the web server records your Internet Protocol address, browser type and version, device type, operating system, referring web address, the pages you view, the time spent on each page, and the actions you take during checkout. Chi Ho Limited uses this data to keep the store operational, to detect fraudulent orders, to diagnose technical faults, and to measure the performance of product pages.
Cookies and Similar Technologies
bundlezwtv.com places cookies and comparable tracking technologies on your device. Session cookies keep your shopping cart and login session active. Persistent cookies remember your language preference and your recently viewed bags. Analytics cookies record aggregated traffic patterns. You can block or delete cookies through your browser settings. Blocking session cookies prevents checkout from completing. Blocking analytics cookies does not affect order placement.
How Information Is Used
Chi Ho Limited uses collected information to process and deliver orders, to send order confirmations and dispatch notices, to respond to support requests, to manage account access, to process returns and refunds, to prevent fraudulent transactions, to comply with tax and accounting obligations, and to send marketing messages where you have granted consent. You can withdraw marketing consent at any time by using the unsubscribe link in any promotional email or by writing to [email protected].
How Information Is Shared
Chi Ho Limited shares personal information with shipping carriers for the sole purpose of delivering your order, with payment gateways for the sole purpose of settling payment, with email service providers for the sole purpose of transmitting transactional and promotional messages, with hosting providers for the sole purpose of operating bundlezwtv.com, and with analytics providers for the sole purpose of measuring site performance. Chi Ho Limited discloses personal information to law enforcement authorities when a valid legal request is served. Chi Ho Limited does not sell personal information to any third party.
Data Retention
Chi Ho Limited retains account information for as long as your account remains open. Chi Ho Limited retains order records for the period required by applicable tax and accounting law. Chi Ho Limited deletes marketing contact data once consent is withdrawn. When retention periods end, records are erased or anonymized.
Data Security
Chi Ho Limited applies encryption in transit across bundlezwtv.com, restricts staff access to personal information on a need-to-know basis, and reviews access permissions at regular intervals. No transmission method is entirely immune to interception, and Chi Ho Limited cannot guarantee absolute security.
Your Rights and Choices
You may request access to the personal information held about you, request correction of inaccurate records, request deletion of your account and associated data, and object to processing carried out for marketing purposes. Submit every request to [email protected]. Chi Ho Limited responds to verified requests within the period required by applicable law.
Children's Privacy
bundlezwtv.com is not directed to children. Chi Ho Limited does not knowingly collect personal information from any person under the age of sixteen. If such information is identified, Chi Ho Limited deletes it promptly.
Third-Party Websites
bundlezwtv.com contains links to external websites. Chi Ho Limited does not control the privacy practices of those websites and is not responsible for their content or their data handling.
Changes to This Policy
Chi Ho Limited may revise this Privacy Policy. The revised version is published on bundlezwtv.com and replaces all earlier versions upon publication. Continued use of bundlezwtv.com after publication constitutes acceptance of the revised policy.
Contact Information
Questions about this Privacy Policy may be directed to Chi Ho Limited at [email protected], by telephone at +852 6022 3318, or by post at 22/F, Asian House, 1 Hennessy Road, Wan Chai.